Practical techniques · Tool applications · Pitfall guides · Case studies · Data analysis · Improvement methods · Audit readiness
Concise, actionable knowledge for solving real problems at work
In the last week of September, a quality manager at an electronics manufacturing company received two emails. The first …
1. Three Certificates, Three Teams, and a General Manager Ordering Cost Reduction A certain automotive parts manufacturi…
At 8 PM on a Friday, a transformer in the factory failed, causing the entire painting line to shut down. The production …
1. Key Points of the Clause ISO 9001:2015 Clause 10.2 is divided into two parts: 10.2.1 specifies actions, and 10.2.2 sp…
1. Key Points of the Clauses 10.1 General: The organization shall determine and select improvement opportunities and tak…
1. Key Points of the Clause 9.3.1 General Requirements: Top management shall review the organization’s quality managemen…
1. Key Points of the Clause 9.2.1 Provides the purpose of internal audits: The organization shall conduct internal audit…
A certain automotive parts company was undergoing a second party audit by a customer. The first two days went smoothly. …
1. Key Points of the Clause 9.1 forms the foundation of Chapter 9, "Performance Evaluation," and consists of three sub c…
1. Key Points of the Clause ISO 9001:2015 Clause 8.7 is divided into two parts. The core requirements of 8.7.1 can be su…
1. Key Points of the Clause The core requirements of Clause 8.6 "Release of Products and Services" in ISO9001:2015 can b…
1. Key Points of the Clause 8.5.5 Post Delivery Activities : The organization shall meet the requirements for post deliv…